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1. Introduction
Trafficninja.io ("we", "us", "our", or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content generation platform.
By using Trafficninja.io, you consent to the data practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information You Provide
We collect information that you voluntarily provide when using our Service:
Account Information:
- Name
- Email address
- Password (encrypted)
- Company name
- Business type/industry
- Phone number (optional)
Billing Information:
- Payment method details (processed securely by Stripe)
- Billing address
- Transaction history
- Invoice information
Content and Usage Information:
- Website URLs and descriptions you provide
- Competitor information you submit
- Keywords and SEO preferences
- Example blog posts and style guides you upload
- AI-generated content created through the Service
- WordPress site connection details
Support and Communication:
- Messages sent through our support channels (email, Telegram)
- Feedback and survey responses
- Communications preferences
2.2 Information Collected Automatically
When you use our Service, we automatically collect certain information:
Technical Information:
- IP address
- Browser type and version
- Operating system
- Device type (desktop, mobile, tablet)
- Screen resolution
- Referral source (how you found us)
Usage Data:
- Pages visited and features used
- Time spent on the Service
- Actions taken (content generated, settings changed, etc.)
- Error logs and performance data
- Session duration and frequency of visits
Cookies and Tracking Technologies:
- Session cookies (authentication)
- Preference cookies (settings, language)
- Analytics cookies (Google Analytics)
- Authentication tokens (JWT)
2.3 Information from Third-Party Services
We may receive information from third-party services you connect:
WordPress Integration:
- WordPress site URL and credentials
- Published content metadata
- WordPress user permissions
Google OAuth (if used):
- Google account email
- Profile name
- Profile picture (optional)
Stripe Payment Processing:
- Payment confirmation data
- Subscription status updates
- Fraud detection signals
3. How We Use Your Information
3.1 Service Delivery
- Create and manage your account
- Generate AI-powered content based on your inputs
- Process payments and manage subscriptions
- Publish content to your WordPress site
- Provide customer support
- Send service-related notifications (password resets, billing updates)
3.2 Service Improvement
- Analyze usage patterns to improve features
- Monitor and improve AI content quality
- Identify and fix bugs and technical issues
- Develop new features and functionality
- Conduct research and analytics
3.3 Communication
- Respond to your inquiries and support requests
- Send transactional emails (receipts, confirmations)
- Send important service updates and security alerts
- Send marketing communications (with your consent, opt-out available)
- Request feedback and conduct surveys
3.4 Legal and Security
- Enforce our Terms of Service
- Prevent fraud and abuse
- Comply with legal obligations
- Protect our rights and property
- Resolve disputes
4. How We Share Your Information
We do NOT sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We share information with third-party service providers who perform services on our behalf:
Stripe (Payment Processing)
Google Cloud Platform / Gemini AI (AI Content Generation)
WordPress (Content Publishing)
Email Service Provider (Transactional Emails)
- Email address
- Name
- Email content (transactional only)
Analytics Providers (Google Analytics)
4.2 Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders or subpoenas
- Government or regulatory requests
- Legal processes and investigations
- Protection of our rights or property
- Prevention of fraud or illegal activity
4.3 Business Transfers
If Trafficninja.io is acquired, merged, or undergoes a business transfer, your information may be transferred to the new owner as part of the transaction.
4.4 With Your Consent
We may share information with third parties when you explicitly consent or direct us to do so.
5. Data Security
5.1 Security Measures
We implement industry-standard security measures to protect your information:
Technical Safeguards:
- TLS/SSL encryption for data in transit (HTTPS)
- AES-256 encryption for sensitive data at rest
- Secure password hashing (bcrypt)
- Regular security audits and penetration testing
- Firewall protection and intrusion detection
Access Controls:
- Multi-factor authentication support
- Role-based access controls
- Employee background checks and training
- Strict data access policies
Infrastructure Security:
- Secure cloud hosting (AWS/GCP)
- Regular backups and disaster recovery
- Network isolation and segmentation
5.2 Limitations
While we strive to protect your information, no security system is impenetrable:
- We cannot guarantee absolute security
- You are responsible for maintaining the confidentiality of your password
- You should use strong, unique passwords and enable two-factor authentication
- Report any suspected security breaches immediately to security@trafficninja.io
6. Data Retention
6.1 Active Accounts
We retain your information for as long as your account is active and as needed to provide the Service.
6.2 Deleted Accounts
After you delete your account:
- Personal information is deleted within 30 days
- Billing records are retained for 7 years (legal/tax requirements)
- Anonymized analytics data may be retained indefinitely
6.3 Legal Obligations
We may retain certain information longer if required by law, to resolve disputes, or enforce our agreements.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
7.1 Access and Portability
- Request a copy of your personal information
- Export your data in a machine-readable format (JSON/CSV)
- Access your account information at any time through your dashboard
7.2 Correction and Update
- Update your account information
- Correct inaccurate personal data
- Complete incomplete information
7.3 Deletion
- Request deletion of your account and personal information
- Right to be forgotten (subject to legal retention requirements)
- Note: Deletion is permanent and cannot be undone
7.4 Opt-Out and Objection
- Unsubscribe from marketing emails (opt-out link in each email)
- Opt out of analytics cookies (browser settings)
- Object to processing for direct marketing purposes
7.5 Restriction
- Request restriction of processing in certain circumstances
- Limit how we use your information
7.6 Withdrawal of Consent
- Withdraw consent at any time (where processing is based on consent)
- Does not affect lawfulness of processing before withdrawal
To exercise your rights, contact us at: privacy@trafficninja.io
8. International Data Transfers
8.1 Location of Processing
Your information is processed in Uzbekistan and may be transferred to other countries where our service providers operate (including the United States for cloud services and payment processing).
8.2 Data Protection
When transferring data internationally, we ensure appropriate safeguards are in place:
- Standard contractual clauses
- Data processing agreements with service providers
- Adequate data protection measures compliant with international standards
8.3 Your Consent
By using our Service, you consent to the transfer of your information to countries outside Uzbekistan where our service providers are located.
9. Children's Privacy
Trafficninja.io is NOT intended for children under 18 years of age.
- We do not knowingly collect information from children under 18
- If we discover we have collected information from a child under 18, we will delete it immediately
- If you believe we have collected information from a child, contact us at: privacy@trafficninja.io
10. Cookies and Tracking Technologies
10.1 Types of Cookies We Use
Essential Cookies (Required):
- Authentication and session management
- Security and fraud prevention
- Service functionality
- Cannot be disabled without affecting Service functionality
Analytics Cookies (Optional):
- Google Analytics (usage statistics, page views)
- Performance monitoring
- Feature usage tracking
- Can be disabled via browser settings
Preference Cookies (Optional):
- Language preferences
- Theme/display settings
- User interface customizations
- Can be disabled via account settings
10.2 Managing Cookies
Browser Settings:
- Most browsers allow you to refuse or delete cookies
- Instructions vary by browser (Chrome, Firefox, Safari, Edge)
- Note: Disabling essential cookies may prevent Service use
Opt-Out Tools:
10.3 Third-Party Cookies
We do not control third-party cookies from:
- WordPress (if you connect your site)
- Stripe (payment processing)
- Google (authentication, if used)
Refer to their respective privacy policies for more information.
11. Do Not Track Signals
We honor Do Not Track (DNT) browser signals:
- If your browser sends a DNT signal, we will not track your activity
- Essential cookies for authentication will still be used
- Third-party analytics will be disabled
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
12.1 Right to Know
Request disclosure of personal information collected, used, and shared in the past 12 months.
12.2 Right to Delete
Request deletion of personal information (subject to exceptions).
12.3 Right to Opt-Out
Opt out of the "sale" of personal information (Note: We do NOT sell personal information).
12.4 Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights.
To exercise CCPA rights, contact: privacy@trafficninja.io or call (toll-free): 1-800-XXX-XXXX
13. European Privacy Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
13.1 Legal Basis for Processing
We process your personal information based on:
- Contract Performance: To provide the Service you subscribed to
- Legitimate Interests: To improve the Service and prevent fraud
- Consent: For marketing communications (opt-in)
- Legal Obligations: To comply with laws and regulations
13.2 GDPR Rights
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
Data Protection Officer: dpo@trafficninja.io
14. Changes to This Privacy Policy
14.1 Updates
We may update this Privacy Policy from time to time to reflect:
- Changes in our practices
- Legal or regulatory requirements
- New features or services
14.2 Notification
- We will notify you of material changes via email or in-app notification
- Changes will be posted on this page with an updated "Last Updated" date
- Continued use after changes constitutes acceptance
14.3 Review
We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: privacy@trafficninja.io
Support: support@trafficninja.io
Data Protection Officer: dpo@trafficninja.io
Mailing Address:
Trafficninja.io
Tashkent, Uzbekistan
Response Time: We will respond to privacy requests within 30 days.
BY USING TRAFFICNINJA.IO, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND AGREE TO ITS TERMS.